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F.A.Q.
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Q & A

Why do I need an Autoloader?

An autoloader is a more proficient means of duplicating large quantities of CD's or DVD's. This is especially true for those companies having minimal staff available or wanting to run duplications continuously overnight unsupervised. An autoloader will greatly increase production capabilities and reduce the need for additional staff to do the menial work of loading and unloading discs, as with a manual tower. With an autoloader, staff can concentrate on more pressing matters and make better use of their time. This will not only save money for the company through efficiency but also increase profits with faster production and turn around.

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Why don't Autoloader units come with a printer attached?

The primary function of an autoloader is for continuous unsupervised operation with the ability to run overnight. To ensure proper operation and the ability to duplicate the greatest number of discs in the shortest amount of time, it's best to separate the printing and duplication functions. Adding a printer to the autoloader will negatively affect the autoloaders ability due to the following reasons:
  • Ink/Ribbon Limitations: All printers require some form of ink or thermal ribbon to function. Ink and Ribbons are finite commodities that run out after a certain number of prints. On average, the maximum lifespan for a single ink cartridge or thermal ribbon transfer is approximately 500 discs. If the 1000 disc TITAN PRO is in use, at most only half the job will be printed, leaving 500 discs to be completed. Instead, perhaps a typically run is a quantity of 200 discs. After two runs, there is only enough ink/ribbon for 100 discs, but 200 discs need to be produced. It won’t be possible as the autoloader will stop after 100 discs as the printer runs out of ink/ribbon. Where, if the autoloader ran without a printer, at least the duplication aspect would be completed and the printing could be finished at a later time.
  • PC connection: Printers require a PC connection in order to operate while the autoloader is a completely standalone unit. A PC operated device is typically not as reliable as a standalone unit dedicated to a single function. The PC could freeze in the middle of the job and halt the entire process whereas a standalone unit does not rely on a PC to function. Any errors or glitches generated by the PC will negatively affect the printer and make reliable overnight operation near impossible.
  • Time and Expense: The duplication process is generally slower than the printing process. It takes approximately 6 minutes to duplicate a full DVD while a typical inkjet printer takes approximately 30 seconds to print on a disc. If you separate the two processes, you can print during regular operating hours and duplicate after hours using a TITAN series autoloader. This will save time by conserving the number of man hours needed to produce the final count of duplicated discs. In contrast, buying two separate units will save money as well. Not only are the TITAN series autoloaders more cost effective than other units on the market, but also allow for the addition of a separate printer at a lower cost than a combined printer duplicator unit. Not to mention that if one of the components needs to be returned for repair, the other component is still available to perform the other half of the job without waiting.

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Why should I purchase a standalone autoloader instead of one controlled by a PC?

The standalone autoloader is dedicated to just one thing, duplication. An autoloader that is connected to a PC is just one of the functions the computer offers. Not only does this tie up your PC, limiting your ability to perform other functions, but will be more complicated to operate. The Standalone autoloader can be operated by simple 1 button operations instead of requiring complicated software to install. Again, when you're connected to a PC, any time the computer freezes or has a glitch, the duplicator will generate an error and limit your production and quality capabilities.

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Does the autoloader require any special brand or type of blank media to operate?

The TITAN series autoloaders are designed to use the widest variety of blank media on the market. You should be sure to inspect the media to ensure the discs are not stuck together; otherwise you should be able to use most forms of media to duplicate on. Of course, the better the quality of the media, the better the duplication quality and performance. Though this autoloader is designed to produce high quality duplicates even with average grade media to further save money by reducing your expense. It is advised to separate the media before loading into the spindles to reduce the risk of disc sticking together.

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Can the TITAN series autoloader run overnight?

The TITAN serious autoloader is designed to run continuously overnight without any problem. However, please make sure the unit is placed in the proper environment to ensure the best results and proper function. The ideal environment is one with a moderate temperature and minimal dust. It is advised to separate the media before loading into the spindles to reduce the risk of disc sticking together.

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What if I have an autoloader and numerous titles to duplicate instead of just one?

The TITAN series autoloaders were designed for just such an occasion. When your job requires that you create duplications of two or more different masters, you can use the specially designed Multi-Master Recognition Technology (MMRT). This function allows the autoloader to determine when a new master disc has been loaded and will copy the appropriate blank discs with the appropriate master disc. The MMRT provides the operator an increased capability allowing them to concentrate on other pressing matters instead of the need to reload the autoloader every time they wish to copy a new master.

An example of how the MMRT works is if the operator wishes to copy 3 successive titles with master AA requiring 20 copies, master BB requiring 40 copies, and master CC requiring 60 copies. Simply set the autoloader to Multi-Master mode then begin filling the spindles. First load the 60 blank media necessary for job CC then load on top, master disc CC. Next, place the 40 blank media necessary for job BB on top of the existing stack for job CC, then load master disc BB on top. Lastly, load the 20 blank media necessary for job AA on top of the existing stack for job BB, then load master disc AA on top. Start the duplication process and the autoloader will automatically recognize when a master disc is loaded into a drive. That master will then be loaded into the reserve hard drive partition. All subsequent blank media following it will be duplicated with that data/video. The process repeats every time it comes to a new master.

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Why does the disc picking arm look different then other autoloaders?

The TITAN series autoloaders use an industrial vacuum pump system to pick up the discs instead of the cheaper center hole picking system used by many autoloaders on the market. The reason we use the more expensive vacuum system is for reliability. All media manufacturers, Industrial Replication and Duplication facilities use the vacuum method to pick discs. Those companies need to handles thousands to millions of discs constantly without complication and have found that the vacuum method is the most reliable method.

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Can the TITAN series duplicate multiple masters without needing to reload?

Yes, it can duplicate multiple masters in succession without requiring any human interaction. The TITAN series autoloader features Multi-Master Recognition Technology (MMRT). Traditionally, autoloaders can only handle one duplication job at a time and additional manpower is needed to load a new duplication job (ex. Load new master disc, insert more blank discs, etc.) Now, with this totally revolutionized new multi-master recognition technology, the TITAN series can handle multiple duplication jobs per run by itself.

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Does the TITAN series recognize when a disc fails to duplicate like the manual tower?

Yes, the autoloader works much the same as the manual towers and will not count failed duplication in the auto-counter nor place them in the completed bins. Instead the robotic arm will discard any failed discs.

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Does the TITAN series need to connect to a computer?

No, this unit does not require a computer connection and can duplicate with one push of a button.

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Should I buy an Automated or manual Tower Duplicator?

The answer depends on a couple of factors pertaining to time and/or money. For small to medium quantities and if time and manual labor is not a factor the manual tower would be a better solution. For larger quantities or time and manpower is limited the autoloader would be a wiser investment.

Tower duplicators are best when you have the manpower/time available to continually load and unload each drive as the load cycle is finished. Towers can perform faster per hour than an automated unit due to the time needed for the robotic mechanism to load and unload each drive in the final throughput. But that is subjective based on the quickness of the person(s) loading and unloading the manual tower drives.

Automated duplicators allow for unattended duplication. Once a system is loaded (with up to 1000 discs) the machine can be left alone to duplicate while you are busy doing other tasks or left to run overnight requiring far less human interaction than a manual tower.

Manual tower duplicators are less expensive to purchase compared to most automated systems. If cost is a prohibitive factor then a manual tower is a better solution.

Automated equipment can cost more initially, but since the autoloader can run continuously day and night without any dedicated manpower, you can increase production and lower expenses. The bottom-line is that, for larger quantities, autoloaders costs are often lower in the long run.

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Do I need a TITAN lite or a TITAN SUPREME?

This question all depends on the amount of production you have. The TITAN lite is geared toward medium to mild heavy users who do not have the time or the manpower to dedicate to a large manual tower. With the TITAN lite's ability to operate continuously overnight without any human interaction, you can run larger quantities of duplications compared to manual towers. The TITAN lite is the affordable alternative to a larger autoloader and is far more efficient than a manual tower duplicator. For those looking for greater convenience and that industrial reliability, the TITAN lite is your solution. The TITAN SUPREME is geared toward more industrial use with larger volume needs. The TITAN SUPREME offers all of the same benefits as the TITAN lite with significantly more media capacity and more recording drives. When you have greater quantities up to 1000 discs at a time, the TITAN SUPREME is the solution for you. With its ability to run continuously overnight, it will drastically increase your production and lower your manpower hours. When you need volume, you need the TITAN SUPREME.

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How many discs can the TITAN SERIES duplicate per hour?

Please review the following chart:
DVD±R
*Based on 2.5GB disc at 16x Duplication speed
CD-R
*Based on 300MB disc at 40x Duplication speed
Number of DVD Drives 1 hr. 10 hrs.
20 hrs. Number of CD Drives 1 hr. 10 hrs. 20 hrs.
3 Drives 36 Discs 360 Discs 720 Discs 3 Drives 54 Discs 540 Discs 1080 Discs
4 Drives 48 Discs 480 Discs 960 Discs 4 Drives 64 Discs 640 Discs 1280 Discs
6 Drives 60 Discs 600 Discs 1200 Discs 6 Drives 78 Discs 780 Discs 1560 Discs
7 Drives 63 Discs 630 Discs 1260 Discs 7 Drives 84 Discs 840 Discs 1680 Discs
8 Drives 64 Discs 640 Discs 1280 Discs 8 Drives 88 Discs 880 Discs 1760 Discs
Note: 3 drives is only available for TITAN lite™ in 100 Disc Capacity.
  (4, 6, 7, & 8 drives are only available for TITAN SUPREME™ in 1000 Disc Capacity.)

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